Important policy

Returns and refunds

We accept requests only when the wrong book arrives or a book is damaged in transit.

No cancellation is available once payment has been completed.

Eligible requests

A return or refund may be considered only if you received a different book from the one ordered, or the book was damaged when delivered.

We do not accept returns or refunds for a change of mind, accidental orders, or a book that has been used after delivery.

Raise your request within 48 hours

Contact us within 48 hours of delivery. Include your order number, a short description of the problem, and clear evidence.

An uninterrupted opening or unboxing video is required.
The shipping label and outer packaging should be visible in the video.
Please keep the book, packaging, and any included items until the request is resolved.

Review and outcome

We review the evidence and order details before deciding whether a replacement, return, or refund is appropriate. If approved, we will share the next steps through the contact method you used.

Nothing in this policy limits rights that cannot be excluded under applicable law.